Privacy & Policy

What We Collect

We collect your information when you purchase something from our online store, as part of the buying and selling process. This information may include:

• Your name, gender, contact details, reviews and any other information added to your account profile.
• Transaction and billing information if you make purchases from us or using our site.
• Information provided when you participate in a competition or survey.
• Records of your interactions with us — including communication with our customer service team or through social media.
• Information collected automatically using cookies and other tracking technologies.
• Information about the device used by you to access our website.
• If you give us your consent, we may access your location.

Why We Collect Your Information

The purposes for which we collect and use your personal information include:

• Fulfilling your order appropriately and maintaining your online account.
• Handling and responding to your queries or complaints made to our customer service team.
• Showing content you may be interested in, aligned with your account information, purchase history and browsing activity.
• Enhancing and maintaining the website along with monitoring its usage.
• Conducting market research to know your feedback about our products.
• Sending useful marketing messages and sharing targeted advertising, where we have your consent.
• Investigating frauds and suspicious activities to safeguard ourselves and third parties.
• Abiding by legal and regulatory obligations.

Do We Share Your Information?

Yes, we share your personal information — however, it is shared only with a few trusted partners. These include payment gateways, order fulfilment and tracking partners, other companies in our group, professional and legal advisors, and third parties involved in fraud detection and prevention.

This is necessary for the successful and standard fulfilment of your order. We and our team ensure the privacy of your personal information at all times.

We do not sell your personal data to advertisers or unrelated third parties.

How We Protect Your Data

Our website ensures that data is encrypted when leaving the website by converting information into a code that prevents unauthorised access. We also employ secure methods to protect all credit and debit card transactions.

Though we do everything within our power to safeguard your personal data, we cannot guarantee the security of information transmitted to our website. Our third-party providers collect, use and disclose your information only to the extent necessary to perform the services they provide to us.

Certain providers may be located in a different jurisdiction — please review their privacy policies accordingly.

Your Rights

You have certain rights in respect of your personal data, including the right to access and correct your personal data, and in specific circumstances, to transfer it to another entity in a commonly-used format.

• The right to object to your personal data being used for certain purposes, including marketing.
• The right to request removal of your personal data where our purposes for processing have ended.
• The right to withdraw consent where our processing was based on consent.

We will comply with requests in accordance with applicable law. Contact us to exercise any of these rights.

Age of Consent

By using this site, you represent that you are at least the age of majority in your region, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

Cookies

Our website uses cookies and similar technologies to provide certain functionality to the website, to understand and measure its performance, and to deliver targeted advertising.

You may choose to disable cookies through your browser settings. Some features of the site may not function correctly as a result.

Changes to This Policy

We reserve the right to modify this privacy policy at any time, without prior notice. Changes and clarifications will take effect immediately upon their posting on the website.

If we make material changes to this policy, we will notify you on this page so that you are always aware of what information we collect, how we use it, and under what circumstances it may be disclosed.

We recommend reviewing this page periodically to stay informed.